Remote Latinos helped Eli Venda of Freedom Travel Systems test hiring outside the U.S. for a client success role. Split tested against other staffing agencies, Remote Latinos delivered strong candidates in the first batch and a smooth process. Eli made his first hire within a couple of weeks and cut the cost of the role by about 50 percent.
Remote Latinos is a talent platform that connects growing companies across the United States, Canada, and Mexico with pre-vetted remote professionals, virtual assistants, and dedicated teams based in Latin America.
Freedom Travel Systems, run by Eli Venda, helps entrepreneurs earning seven and eight figures get the most out of their travel through credit card points. Its client success roles had always been staffed in the United States, and that was working, but Eli wanted to see what he could do with talent from outside the country. He had interviewed hundreds of people over the years and knew what a good fit looked like.
How can a U.S. company get the same client success quality for less by hiring vetted talent outside the United States?
Eli was not fixing a broken process. His client success roles were staffed with U.S. talent at a premium, and he wanted overseas talent only if it was vetted and just as qualified. With several staffing and recruiting agencies in the Philippines and other regions to choose from, it was hard to tell who could actually deliver, so he split tested them against vetted talent from Central and South America.
A head-to-head agency test, won with strong first-batch candidates and a smooth, well-communicated process.
Eli wanted to match the quality of his U.S.-based client success hires with talent from outside the country, at a lower cost. Having interviewed hundreds of people, he knew what a good fit looked like, and he set out to compare several agencies before committing.
Eli reached out to Omer and the team and gave Remote Latinos a shot alongside the other agencies he was testing. The candidates were strong right away: in the first batch, several stood out as people he could see working for him. Within a couple of weeks, he made his first hire.
Eli described the experience as smooth from start to finish, with strong communication, clear expectations, and a platform that made the process easy. He called the onboarding so smooth and the communication from the Remote Latinos team amazing.
A client success team member, a role Freedom Travel Systems had previously staffed in the United States. The company helps entrepreneurs earning seven and eight figures get more from their travel through credit card points, and Eli wanted to see whether talent outside the U.S. could deliver the same quality.
About 50 percent on the cost of one of its higher end client success roles. Eli found the new hire just as qualified and just as skilled, and even more hungry and motivated than the U.S. employees who had held the role before.
Eli split tested several staffing and recruiting agencies, including some in the Philippines and other regions. With Remote Latinos, several candidates in the first batch stood out right away, the process was smooth from start to finish, and he made his first hire within a couple of weeks.
Eli is planning to source future roles the same way, including SDRs and executive administrative assistants. That plan follows a first client success hire who came in at about half the cost and was just as qualified and skilled as the U.S. employees who held the role before.
"Their entire experience was amazing from start to finish. The onboarding was so smooth, the communication from their team was amazing."
